The Importance of SaaS Monitoring

Software as a Service (SaaS), or cloud/internet-based software applications, have revolutionized the way we do business, but managing and monitoring multiple SaaS applications can be a challenge for companies let alone Managed Service Providers (MSPs) trying to manage multiple client’s SaaS Applications. The management of these applications is incredibly difficult, especially when the average 100 person company leverages upward of 125 applications.¹

The rise of shadow IT, or the use of unknown and unapproved SaaS applications, can cause businesses to face an even greater risk of data breaches, security threats, and rising costs. Auvik SaaS Management by Auvik is a powerful tool that helps businesses manage and monitor their SaaS applications, reducing the risks associated with shadow IT and optimizing SaaS usage and costs. According to Auvik, 20-40% of SaaS usage and costs are associated with shadow IT.²

John Harden, the Senior Product Marketing Manager - SaaS at Auvik Netowrks Inc., has some great insights into SaaS management and how it benefits your business:

"Clients turn to their MSP to simplify their IT management, and with Auvik SaaS Management, we empower CNWR to do just that with your ever-growing SaaS ecosystem. Our tool helps your trusted advisor gain visibility into both the sanctioned and Shadow IT SaaS in your environments and optimize your technology stacks to ensure they operate as efficiently as possible. By automating mundane and time-consuming tasks such as manually managing your SaaS vendor list, we free up CNWR to focus on delivering strategic value to you, such as identifying cost savings, business risks or recommending new technologies.”

Auvik SaaS Management provides a unified dashboard that displays SaaS applications used by the company. This makes it easy to monitor and identify which applications are regularly used for day-to-day operations. Real-time analytics provide insights into application usage trends, enabling businesses to optimize license usage and save costs. SaaS waste can range upwards of 33% according to VentureBeat.³

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John Harden on how Auvik SaaS Management helps us (CNWR) help you:

“In addition, Auvik SaaS Management provides CNWR with crucial security and compliance features, such as identifying shadow IT and providing real-time alerts for potential security threats. This enables CNWR to proactively manage your business's SaaS security posture and ensure it complies with industry regulations. By using Auvik SaaS Management, CNWR can better serve you, providing you with a streamlined, efficient, and secure SaaS management experience."

Auvik SaaS Management also provides automation and integration into other tools such as CNWR’s PSA and RMM tools, providing a seamless workflow and the ability to format information into a familiar view utilizing CNWR’s Quarterly Business Review (QBR) platform. Moving forward we’ll be able to visit the top ten new SaaS tools in use on a regular cadence to maintain an efficient SaaS technology stack.

By using Auvik SaaS Management, CNWR has a better window into an organization's usage of SaaS applications, shadow IT, and can provide the ability to assist with optimizing SaaS usage and costs, enhance security and compliance, and provide better service to our clients. Auvik SaaS Management is a powerful SaaS management and monitoring tool that simplifies the management of SaaS applications and enables businesses to focus on their business.